COVID-19 school closures has resulted in unprecedented demand for our service. We are constantly monitoring and increasing server capacity to maintain Milk’s performance. If you experience any performance issues when using Milk, we recommend you check our Service Alerts page for known faults, system maintenance works and other service disruptions.
FAULT: downloading new user credentials
Our engineers are currently working hard to rectify an issue affecting the downloading of new user credentials.
We hope to restore this feature very soon and will update you when it is fixed.
We apologise for any inconvenience caused.
FIXED: downloading new user credentials
Our engineers fixed an issue affecting the downloading of new user credentials.
If your school has new users and you require us to regenerate their credentials, please get in touch.
Please accept our apologies for any inconvenience caused.