Always give Tech Support your Milk ID

Blog 11 - Tech - Milk Student Planner System

Always give Tech Support your Milk ID To enable our tech support team to answer your queries quickly, please ensure that you always supply us with the relevant Milk ID relating to your query. We proudly serve 100,000s of users and knowing the Milk ID is enormously helpful to our Tech Support team when it comes […]

‘Administrator’ vs. ‘Teacher’ access

Blog 15 - Access - Milk Student Planner System

‘Administrator’ vs. ‘Teacher’ access This is one of the most common questions we get asked and it’s important to know the distinction because knowing the difference can help your school decide which member of staff should be granted ‘administrator’ access.[divider line_type=”No Line” custom_height=”10″] Can we have more than one ‘administrator’ user? Yes, schools typically grant […]

Checking your connection to Milk

Blog 16 - Connection - Milk Student Planner System

  Service Status & Connection If you are experiencing problems connecting with Milk’s server it is likely to be an Internet connectivity fault between your school and our servers.  Common causes are slow internet or intermittent wireless access.  These events are beyond Milk’s control and rarely due to a service disruption on our side.  If you […]